The department's primary purpose as a water utility is to furnish potable water, which is water that may be ingested without being a menace to health and is satisfactory for drinking in its physical, chemical and biological characteristics. This purpose places the water utility under a moral obligation to furnish water that is both safe and palatable. The Water department plant operator takes 146 various samples every month to ensure that the water that is delivered to your home or business is safe to drink. These samples include bacteria samples, samples on P.H. and acidity, and orthophosphates, among others. The sample results are forwarded to the Environmental Protection Agency and each year in July a Water Quality Report is mailed to all residential and commercial customers in Bellwood.
Our secondary responsibility is to supply water for fire protection. We strive to meet future water demands, deliver increased water volume and pressure, provide life safety and fire protection for the public that results in better insurance rates for the village, and deliver the quality of water that will meet state and federal standards.
As a condition of receiving Lake Michigan water, the Illinois Department of Natural Resources requires that all communities that use lake water must have an ordinance in place restricting outside water use effective every year from May 15- September 15. Water may be used on an odd/even calendar basis according to your address from 6 a.m. - 10 a.m. OR 6 p.m. - 10 p.m. There are two exceptions. You may water newly sodded or seeded lawn areas for the first four weeks after initial planting. You may water any plants or other vegetation with a sprinkling can or other handheld water container.
Recognizing Frozen Pipes
Generally, when a pipe that feeds a certain fixture such as a shower, sink or toilet freezes, you will no longer be able to get water through that fixture. This would be the case if the pipe is frozen solid.
Prevent Your Pipes From Freezing
- Keep the water meter area or pipes exposed to outside walls heated
- Never enclose utilities behind walls
- Provide ventilation to pipes to allow warmer air to circulate around them
- Insulate your pipes
- Caulk and seal any openings near water pipes
- Keep some tap water running
Distribution field items maintained by the Water department
- Service line leaks from the water main up to the b/box*
- B/boxes - locations and replacements
- Fire hydrant flushing
- Fire hydrant repairs
- Fire hydrant and auxiliary valve replacements
- Water main breaks
- Paint distribution valves
- Exercise distribution valves
*A leak on a 3/4'' and 1" water service line from the water main up to the b/box, including all connections, will be repaired by the Water department. A leak on a 1 1/2" or larger water service line is solely the property owner's responsibility.
Any damage caused by the Water department from excavation will be repaired by the department. The department also performs regular general maintenance to its buildings and grounds and maintains all of its vehicles and equipment.
Water Service Connection - Property Owner's Responsibilities
The Water department only maintains the water meter inside a home or business. All plumbing and related valves are the owner's responsibilities. We will repair, or if necessary, replace the water meter if it is leaking or damaged at no charge to the customer. This includes the touch pad and wire on the outside of the home or business.
Pumping stations: 3
Total pumpage capacity: 8,700 gallons per minute
Storage capacity: 6.5 million gallons, including a one million-gallon water tower
Natural gas emergency pump: 1 (1,200 gallons per minute)
No. of fire hydrants: 545
No. of distribution valves: 618
Miles of water main: 43
Water Service Connections
Contact the Water DepartmentContact us with your comments/questions using the form.
Or reach out to us directly by phone:
Marty Walker, Director
To report main breaks, water leaks and water meter problems, call (708) 547-3541
If you have a water emergency after regular business hours, call the Police department's non-emergency number: (708) 547-3528.
To discuss your water bill, make payment arrangements, request new service or get final readings, call the Finance Department at (708) 547-3520 Ext. 9.
- 700AM - 330PM